Frequently Asked Questions

Our pumpkin concierge service provides a seamless experience for selecting, delivering, and designing beautiful pumpkin displays for your home. We handle everything from setup to seasonal removal, making it easy for you to enjoy fall festivities. 

You can browse our selection of packages on our website, which cater to different styles and needs. If you are not sure of the right package for your needs, please email us a picture and we can help you decide.

We currently offer delivery services within Sonoma, Napa and Marin Counties. Please check our website or contact us for more details on our delivery areas. 

During delivery, our team will bring your selected pumpkins and set up the design according to your preferences. We’ll ensure everything looks beautiful and is ready for you to enjoy! 

Absolutely! If you have specific requests or would like a custom design, please reach out to us. We’re happy to work with you to create the perfect pumpkin display for your space. 

To prolong the life of your pumpkins, store them in a cool, dry place away from direct sunlight. We provide care guidelines with your delivery to help you keep them looking great throughout the season. 

Due to the perishable nature of pumpkins, all sales are final. We do not offer refunds or exchanges once the pumpkins have been delivered. 

Orders may be canceled up to 14 days before the scheduled delivery date. After this period, cancellations will not be accepted, and payment will be processed in full. 

We offer a pickup and disposal service for your pumpkins at the end of the season, if desired. Just let us know when you’d like us to return, and we’ll handle it for you! 

If you have any further questions or need assistance, feel free to reach out to us via phone, email or the contact form on our website. We’re here to help!